Nov 23, 20201 min

SEEKING: Practice Manager/Senior Medical Receptionist

A new opportunity has arisen for a Practice Manager/Senior Receptionist to join ReCreation Medical Centre.


 
Who are we

We are a long standing private billing clinic in Melbourne's beautiful inner south-eastern suburbs. Located along a busy high end shopping strip, we are close to public transport and leading private schools. As a diverse clinic, we provide quality medical care to patients of different ethnicities, genders and socio-economic groups.
 

About you

You are known for your caring nature, welcoming and supportive communication approach, and ability to ensure the ongoing growth and success of the practice. This is a dual role that will suit a practice manager/senior receptionist with an in-depth understanding of running a medical clinic.


 
Key responsibilities of the role include, but are not limited to:

  • Working with doctors to develop and evaluate patient services


  • Patient management - managing telephone inquiries, processing patients from appointment to waiting room and billing using Pracsoft

  • Liaising with doctors, nurses and other medical practice employees to ensure they have necessary support


  • Medicare, DVA and private billing

  • Management of patient electronic records


  • Accounts and receipting


  • Overseeing cleanliness and restocking of consult rooms and surgery

  • Building the business of the medical centre

Desirable skills and experience:

  • Previous medical receptionist/practice management experience preferred

  • Excellent phone manner, customer service skills and initiative

  • Knowledge of MBS item numbers is preferred

  • Proactive in promoting and building up the practice

  • Ability to multitask

  • Professional, well presented image


  • Some experience using Medical Director and Pracsoft, and an understanding of a doctor's workflow when booking appointments

  • Flexible with your time

  • Cert 3 in Medical Administration will be favourably considered

If this sounds like you, please send your covering letter and CV to marketing@​ surecell.com.​ We look forward to hearing from you!